However, digital products can’t usually be returned, as they are downloadable and licensed.
DesignChoose.com offers print ready graphic designs (Digital Products), We do not issue refunds once the order is accomplished and the product download link is generated. As a customer you are responsible for understanding this upon purchasing any item at our site.
7 days money back if you asked for refunds for the following situations.
- Non-delivery of the product: Due to some mailing issues or technical issue from your side or ours, In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted within 7 days from the order placing date. Otherwise the product will be considered received and downloaded.
- Download and Unzipping issues: It may happen so that you are having problems while downloading the product or its unzipping. Claims regarding such issues must be submitted within 7 days. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a “download issue” reason.
- Major defects: Although all the products are thoroughly tested before release, unexpected errors may occur. You should contact us for such issues. We keep the right to rectify the error or defect within 7 days.
- Product not-as-described: Such issues should be reported within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website.